Just a couple words from You !
Our furnace went out over the weekend. Greg returned our call in 10 min. ........
.... .Overall, a wonderful experience on what could have been a very bad day.
Euclid, Oh. April 2014 View Entire Letter
Thank you for a job well done, honest & respectful men on the job
Also thankyou to Joe who came out on Saturday and was very kind and concerned
Highland Heights, Oh. Janurary 2014 View Entire Letter
Mike & Joe are great installers and People......
Bratenahl, Oh. Janurary 2014 View Entire Letter
Sean & Mike did a great job and everything looked good.
Painesvill, Oh. May 2013 View Entire Letter
The RheamTeam did a great job installing our new A/C unit..They were very neat and cleaned up all work areas nicely. Great Service !
Euclid Oh. June 2012 View Entire Letter
Sean and Greg did the installation of our new furnace and A/C unit in a friendly, courteously and professional manner. These men were great!
And pat! What a truly professional salesman. His presentation was excellent. He explained everything, answered any and all questions
Willowick, Oh.July 2012 View Entire Letter
A Job Well done ~ Greg & Sean were excellent ~ On Time~ Explained everything ~ also fixed our gas line to our hot water tank and cleaned up perfectly~ I always feel very comfortable when all your folks come into our home~ also thanks Pat for explaining all our options & Chris is always so pleasant on the phone. I am a happy customer ~
Willoughby, Oh May 2012 View Entire Letter
.. You do a GREAT job in training your workers, not only in their job, but how to treat a customer. They were careful, neat, courteous. I would be proud to claim them as a member of my family !
Euclid, Oh. July 2012 View Entire Letter
We were most impressed with your staff, both in our home and in your office - polite, friendly, efficient, neat, and caring. The whole job was done on time and with a minimum of inconvenience to us.
Chuck and Kay
Richmond Heights, Oh.
"...My Husband and I would like to thank you all very much for your hard work. We have and will continue to Recommend your Company...."
Mayfield Heights, Oh.View Entire Letter
Hello, my name is Elmer Pintar and I live in Wickliffe. I was a recent customer of Bryan & Suns, an air conditioning/heating firm here in Wickliffe. I had, to my good fortune, recent customer care that I could only call world class. I simply sensed confidence and experience from an impressive team of sales, technicians, and office personnel in the finest way. Together, they provided, for this customer, expertise in the foremost possible manner. The result has been, so far, everything I could hope for in climate control care, and, again, via a symphony of top-notch teamwork..... what an investment!
Wickliffe, Oh.View entire E-mail
I Just wanted to follow-up with you on the installation you did at my Mom's home on Aquilla. I was finally able to see it for myself over Easter!
What a great job! I knew in talking with you that you were the "right people" for the job. Not only did your care and attention to detail in designing the system show you were knowledgeable, but also that you would do the same in the installation process. I could honestly say that the house had never been more "equal" in temperature - and comfort. I was told many years ago by my HVAC mentor that a well designed and installed system should go nearly un-noticed. Meaning no sudden changes in temperatures, cold spots or warm spots, etc...you know...comfortable! It certainly says a great deal to transform a house that posed such a challenge.
Thanks again for your care and attention to detail. It was a pleasure working with you on designing the system, seeing it in operation was the icing on the cake!Best regards to you and your crew!
I wanted to take a moment to thank you and your brother and the whole Bryan and Suns crew for the excellent job you did installing and tweaking the geothermal heating and air conditioning units in my Chardon home.
When one of my units broke down in the summer of 06, I called the largest, most recognizable name in geothermal heating and cooling in our area. Their representative came out almost immediately. But their estimate seemed very high so I went in search of another estimate. I was surprised to discover how few companies install geothermal units. After finally finding another company that would give me an estimate, I was again surprised at the cost. I found another company that said that they would come out but never did, and another company that came out but didn't want to do the job saying that they did not have enough expertise with geothermal to install my units
So again let me thank you for the great work you did at a fair price. I also appreciate the times that you came back to fine tune my system. I hope that you will take my advice and expand more freely into geothermal. The time is perfect for more geothermal and you have proven that you are the real experts in this field.
Dave and Diane
Thank you so much for your help and services, as my wife and I couldn't be happier. I have already referred two additional families to Bryan & Suns and will continue to do so. If you ever have any customers with questions or doubts, please don't hesitate to have them call me. Your Rheem system was worth every penny.
All the Best
Dear Bryan & Suns,
There is so much to say, but the most important is THANK YOU I have been a customer for over 20 years, and your honesty and expertise are only two of the many reasons why I've stayed with you so long
Sincerely & with Appreciation,
Just wanted to let you know how pleased I am with the technician that came to my home this morning. Jim Price was very polite answered all my questions, explained to me the work he did on my furnace and why he did it . I purchased a maintenance agreement from you and would appreciate it if you would note on it that I would like to have Jim come out again next year.
Just like when you find a good auto mechanic, he knows your car, what repairs he's done in the past and gives you good service so you keep going back.
Anytime one is investing in a major project with their home, you have to be skeptical of all the contractors out there and hope that you have done the right thing when you eventually hire someone.
Well, we couldn't have been happier or more secure in knowing that we had done the right thing in hiring you to do our Geo Thermal System. ....
Ellie S Chardon, Oh. View Entire Letter