Customer and proffessional technician

Just a couple words from You !

 

 
 
 

 

 

Type of Service Installation

Outstanding Bryan employees, including owner, Pat.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Elaine Genter • 3/5/2018

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Type of Service Installation

Very professional. Great work, and very fast response. Happy birthday

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Art Korkosz • 2/19/2018

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Type of Service Installation

Outstanding service!

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Jay • 2/6/2018

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Type of Service Installation

 

Bryan&Suns came out to my house for routine maintenance on my older Rheem furnace. The service tech gave me the bad news that the heat exchanger was shot and that I would be needing a new furnace. This was unfortunate situation for me, but not bad since the unit I had was manufactured and in service since 1974 . So they quoted me on a nice High efficient R96V system and were able to install it within a few days. The installers came early and stayed late to finish the job as they had to do a lot of updating from the previous instillation. They did a excellent job from look to functionality and and even after staying over to complete the installation they hung around to answer all my questions and explain all the functionality of the new unit until I was 100% comfortable. They also followed up the next day. 10/10 would call them again!

 

Influenced Decision to Buy from Contractor:
Contractor Reputation, Product

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Don • 12/7/2017

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Type of Service Installation

Influenced Decision to Buy from Contractor:
Contractor Reputation

Aspects I liked about the contractor:
Friendly, Knowledgeable, Proficient, Responsive, Trustworthy

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Wendy • 12/1/2017

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Type of Service Installation

 

The guys were very professional and did a great job! I really like their attention to detail! I.E laying runners down and keeping a clean work area is very important to me

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Debbie • 10/13/2017

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Type of Service Installation

 

Knowledgeable, friendly and recommended best product for my home. Polite and easy to work with install team.

Influenced Decision to Buy from Contractor:
Product, Promotions/Financing

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Byron • 10/9/2017

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Type of Service Installation

 

The team of people were just great, from the office staff to the service crew! Informative, explained everything. Just a great experience overall! Really appreciated the 25 month financing also!

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ DEVIN • 9/5/2017

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Type of Service Installation

 

Very neat and clean job. Prepped area accordingly and crew was beyond professional. Very thorough explaining how the system works.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Greg Ordy • 8/31/2017

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Type of Service Installation

 

Bryan and Suns did an excellent job in all possible categories.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ manny adler • 8/28/2017

 

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Type of Service Installation

 

These contractors have worked on our home on three separate occasions and each time the work has been exemplary. Reasonable estimates along with clean and courteous service.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Don • 8/15/2017

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Type of Service Installation

 

Installation team came on time, were very professional, and were efficient. Although scheduled for two days, the team finished on the first day. Thank you!

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Larry Oberle • 8/7/2017

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Type of Service Installation

 

Installation was entirely flawless. City inspector commented how he always is impresses with the work done by Bryan & Suns

 

Influenced Decision to Buy from Contractor:
Contractor Reputation, Other

Aspects I liked about the contractor:
Friendly, Knowledgeable, Proficient, Responsive, Trustworthy

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Mike McCraith • 8/3/2017

 

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Type of Service Installation

 

Very knowledgeable, professional and highly trained. Excellent work competed in a timely fashion. Great experience.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Bill • 6/24/2017

 

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Type of Service Installation

 

Always professional, polite, neat and clean and delivering quality products and services

 

Influenced Decision to Buy from Contractor:
Contractor Reputation, Product, Promotions/Financing

Aspects I liked about the contractor:
Friendly, Knowledgeable, Proficient, Responsive, Trustworthy

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Jane V. • 6/21/2017

 

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Type of Service Maintenance

 

Bryan and Suns always does great work and are on time. Also, their Rheem products work very well.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ sid savitt • 6/8/2017

 

____________________________________________________________________________________________________________

Type of Service Installation

 

Clean, professional, curious. Best service and sales I have had in a very long time.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ mickey • 6/2/2017

 

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Type of Service Maintenance

 

Heating and air are not new but still functioning well and that is only because it was installed well, but more importantly, it has been maintained well and that is where Bryan & Suns comes in. They are my people.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Mark Reigle • 5/24/2017

 

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Type of Service Installation

 

I was very impressed with the installers. They knew exactly what they were doing and even made the flow of our basement better by moving the humidifier to another part of the furnace.

 

Influenced Decision to Buy from Contractor:

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Pat /VP • 5/16/2017

_____________________________________________________________________________________________________________________

Type of Service Installation

 

crew were helpful and polite definitely dedicated to service clients and company!

 

Influenced Decision to Buy from Contractor:

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Tracy • 5/10/2017

 

_________________________________________________________________________________________________________________________

Type of Service Installation

 

I was very impressed with the entire installation team. They completed the work in half the time I was quoted. They took the time to answer all my questions & did a walk through once they were done. Even was sure to pick up all materials used.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ west • 5/1/2017

 

_________________________________________________________________________________________________________________________

Type of Service Installation

 

Extremely professional and timely. The crew completed install efficiently and explained the process thoroughly.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Peggy • 4/28/2017

 

_____________________________________________________________________________________________________

Type of Service Maintenance

 

He is very friendly, helpful and knowledgeable. Comes in gets the job done and I like that we always get the same service tech who knows us and our equipment.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Mary • 4/14/2017

 

__________________________________________________________________________________________________________________

Type of Service Installation/Replacement

 

Bryan and Suns have done several items at our house. All the personnel we have dealt with have been courteous, efficient and knowledgeable. We have always been satisfied and pleased with their service.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Joe L • 9/29/2016

 

Great service

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Type of Service Installation/Replacement

 

We have used Bryan and Suns for over 15 years and have always been pleased. This year they did a great job replacing our heating and air conditioning systems.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Lynda2002 • 9/5/2016

Excellent work!

 

_____________________________________________________________________________________________________________________________

 

Type of Service Installation/Replacement

 

My husband and I have used Bryan & Suns since the 1980s and I have continued using them after my husband's passing in two subsequent houses. They are honest, reliable, personable, professional, and perform excellent work! When installing my new A/C unit and furnace last week, they even put plastic down my basement steps and into the "furnace room" to minimize outside dirt. I really appreciated that little touch (a big touch for me!). Even the building inspector praised the workmanship. Thanks to a job well done!

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Madelyn • 8/26/2016

 

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professional and courteous

 

Type of Service Installation/Replacement

 

I couldn't be more pleased with the service I recieved. They were professional and courteous. Will continue to use their services for regularly scheduled maintenance and any future problems that may arise.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Stevez • 8/7/2016

 

______________________________________________________________________________________________________________________________

 

Great installation, great product.

 

Type of Service Installation/Replacement

 

Had both an a/c unit and gas furnace installed. The Bryan Rheem team did an excellent job on the installation. I have only used the a/c system so far and it has operated flawlessly.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Don P • 8/5/2016

Great People to do businees with

 

_____________________________________________________________________________________________________________________

 

Type of Service Installation/Replacement

 

We're extremely happy with the service from estimate to completion. They where very thorough in explaining their recommendations for what we needed and why.

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ dp1usnret • 7/20/2016

Outstanding Install

 

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Type of Service Installation/Replacement

 

I was very pleased with the professional, thorough service inexperienced with each employee @ Bryan & Suns .they provided a quick assessment & quote ; over a holiday weekend. Then they did instillation the next week! When the gentlemen were working on the instillation of the ac & heater they were so quite is forget they were in the house. Thank you Pat & team.... Ps since instillation we've had questions re operating the ac & they have returned our calls immediately, a comforting thing indeed

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Patrick • 6/14/2016

Great service

 

_________________________________________________________________________________________________________________________

 

Type of Service Installation/Replacement

 

Just had our complete HVAC system & hot water tank replaced. Took less than two days. From the tear out to the install these folks were wonderful. The attention to detail is amazing. The cleanliness of the install impressed me the most! All lines, tubing, wiring and plumbing were installed like the techs were doing this in their own home. Everything was completed exactly as discussed during the quoting process. No surprises or hidden costs. It has been about a month since the install as I wanted to wait a bit before writing a review. We are even more pleased with your service and product then we were the day after the install. Thanks You!

 

Influenced Decision to Buy from Contractor:
Contractor Reputation, Product, Promotions/Financing Offered

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Joe B • 6/4/2016

Great Job and service

 

________________________________________________________________________________________________________________________________

 

Type of Service Installation/Replacement

 

Explained everything completely during the planning stage. Kept in touch leading up to the work being done. The crews arrived as promised; were professional and clean. The work took as long as was planned and was 100% complete when done.

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Rich • 5/14/2016

new furnace

 

_________________________________________________________________________________________________________________________________

 

Type of Service Installation/Replacement

i use them all the time. I never have a problem. They always do a great job ,honest,on time for appointments and always explain things.

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Mike L • 4/25/2016

great Service

 

_________________________________________________________________________________________________________________________________________

 

Type of Service Installation/Replacement

 

They installed a new unit it did a great job. I need to replace the other furnace later this year and will have them back to do that job as well. I highly recommend Bryan and Suns. I have used them for years to service both my furnaces

 

Yes, I recommend this product.

Professionalism
★★★★★

Product Knowledge
★★★★★

Service and Installation
★★★★★

★★★★★ Mike L • 4/18/2016

Great Service

 

 

 

 

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___________________________________________________

 

Our furnace went out over the weekend. Greg returned our call in 10 min. ........

.... .Overall, a wonderful experience on what could have been a very bad day.

 

THANKS

 

Mrs. J.

Euclid, Oh. April 2014 View Entire Letter

____________________________________________________

Thank you for a job well done, honest & respectful men on the job

Also thankyou to Joe who came out on Saturday and was very kind and concerned

Will Recommend!

Patty C

Highland Heights, Oh. Janurary 2014 View Entire Letter

_______________________________________________

Mike & Joe are great installers and People......

Rich E

Bratenahl, Oh. Janurary 2014  View Entire Letter

_____________________________________________

 

Sean & Mike did a great job and everything looked good.

Thanks,

 

Bill

Painesvill, Oh. May 2013 View Entire Letter

_____________________________________________________

The RheamTeam did a great job installing our new A/C unit..They were very neat and cleaned up all work areas nicely. Great Service !

Donna

Euclid Oh. June 2012 View Entire Letter

 ______________________________________________________

Sean and Greg did the installation of our new furnace and A/C unit in a friendly, courteously and professional manner. These men were great!

And pat! What a truly professional salesman. His presentation was excellent. He explained everything, answered any and all questions

Joe.

 

Willowick, Oh.‚July 2012  View Entire Letter

________________________________________________________________________

A Job Well done ~ Greg & Sean were excellent ~ On Time~ Explained everything ~ also fixed our gas line to our hot water tank and cleaned up perfectly~ I always feel very comfortable when all your folks come into our home~ also thanks Pat for explaining all our options & Chris is always so pleasant on the phone. I am a happy customer ~

 

Marilou

Willoughby, Oh May 2012  View Entire Letter

__________________________________________________________________

.. You do a GREAT job in training your workers, not only in their job, but how to treat a customer. They were careful, neat, courteous. I would be proud to claim them as a member of my family !

Jean

Euclid, Oh. July 2012  View Entire Letter

 ____________________________________________________________________

Thanks, Pat.  The furnace is really silent and even.great job! Usually when it kicks in, in the am, I wake up.but not this morning!  So I got an extra ½ hr. of sleep!!!!!  Thanks.
Carol

Lyndhurst, Oh

 

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€We were most impressed with your staff, both in our home and in your office - polite, friendly, efficient, neat, and caring. The whole job was done on time and with a minimum of inconvenience to us.

Chuck and Kay

Richmond Heights, Oh.

  View Entire Letter

___________________________________________________________________

"...My Husband and I would like to thank you all very much for your hard work. We have and will continue to Recommend your Company...."

Melanie

Mayfield Heights, Oh.View Entire Letter

 ___________________________________________________________________

 

Hello, my name is Elmer Pintar and I live in Wickliffe. I was a recent customer of €œBryan & Suns€, an air conditioning/heating firm here in Wickliffe. I had, to my good fortune, recent customer care that I could only call world class€. I simply sensed confidence and experience from an impressive team of sales, technicians, and office personnel in the finest way. Together, they provided, for this customer, expertise in the foremost possible manner. The result has been, so far, everything I could hope for in climate control care, and, again, via a symphony of top-notch teamwork..... what an investment!

 

Elmer

Wickliffe, Oh.View entire E-mail

 ___________________________________________________________________

Hi Mike,

€œI Just wanted to follow-up with you on the installation you did at my Mom's home on Aquilla.  I was finally able to see it for myself over Easter!

What a great job! I knew in talking with you that you were the "right people" for the job.  Not only did your care and attention to detail in designing the system show you were knowledgeable, but also that you would do the same in the installation process.  I could honestly say that the house had never been more "equal" in temperature - and comfort.  I was told many years ago by my HVAC mentor that a well designed and installed system should go nearly un-noticed.  Meaning no sudden changes in temperatures, cold spots or warm spots, etc...you know...comfortable!  It certainly says a great deal to transform a house that posed such a challenge.

Thanks again for your care and attention to detail.  It was a pleasure working with you on designing the system, seeing it in operation was the icing on the cake!Best regards to you and your crew!

 

Randy Squire

Chardon, Oh.

 View entire E-mail

___________________________________________________________________________

 

Mike,

€œI wanted to take a moment to thank you and your brother and the whole Bryan and Suns crew for the excellent job you did installing and €œtweaking€ the geothermal heating and air conditioning units in my Chardon home.

When one of my units broke down in the summer of €˜06, I called the largest, most recognizable name in geothermal heating and cooling in our area. Their representative came out almost immediately.  But their estimate seemed very high so I went in search of another estimate. I was surprised to discover how few companies install geothermal units.  After finally finding another company that would give me an estimate, I was again surprised at the cost. I found another company that said that they would come out but never did, and another company that came out but didn'€™t want to do the job saying that they did not have enough expertise with geothermal to install my units

So again let me thank you for the great work you did at a fair price. I also appreciate the times that you came back to fine tune my system. I hope that you will take my advice and expand more freely into geothermal. The time is perfect for more geothermal and you have proven that you are the real experts in this field.

 

Dave and Diane

Hambdon, Oh

View entire E-mail

__________________________________________________________________________

 

Dear Pat,

Thank you so much for your help and services, as my wife and I couldn'™t be happier.  I have already referred two additional families to Bryan & Suns and will continue to do so. If you ever have any customers with questions or doubts, please don'€™t hesitate to have them call me. Your Rheem system was worth every penny.€

All the Best

 

Joseph

Lyndhurst, Oh.

 View Entire Letter

________________________________________________________________________

 

Dear Bryan & Suns,

€œThere is so much to say, but the most important is €œTHANK YOU  I have been a customer for over 20 years, and your honesty and expertise are only two of the many reasons why I've stayed with you so long€

Sincerely & with Appreciation,

Anita P

Euclid, Oh.

View Entire Letter

 

________________________________________________________________________

Just wanted to let you know how pleased I am with the technician that came to my home this morning. Jim Price was very polite answered all my questions, explained to me the work he did on my furnace and why he did it . I purchased a maintenance agreement from you and would appreciate it if you would note on it that I would like to have Jim come out again next year.

Just like when you find a good auto mechanic, he knows your car, what repairs he's done in the past and gives you good service so you keep going back. 

Thanks ,

 

Jack

Willoughby ,Oh.

 

________________________________________________________________________

 

Dear Mike:

Anytime one is investing in a major project with their home, you have to be skeptical of all the contractors out there and hope that you have done the right thing when you eventually hire someone.

Well, we couldn'€™t have been happier or more secure in knowing that we had done the right thing in hiring you to do our Geo Thermal System. ....

 

Ellie S  Chardon, Oh.  View Entire Letter

Customer care

 

 

Office Hours

 

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TUE 8:00AM - 4:30PM
WED 8:00AM - 4:30PM
THUR 8:00AM - 4:30PM
FRI 8:00AM - 4:30PM
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24hr Emergency Service Available Anytime! 
Call 440-585-9232

 

 

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